1. Understand what members need and value from SAS.
2. Identify needs across different categories of members:
o Categories defined in the Constitution
o Segmentation-based categories (to be defined)
3. Understand the needs of actuaries in Singapore who are not SAS members and establish reasons for non-membership.
4. Assess what SAS currently offers to members.
5. Match member needs (by category) against current offerings and identify gaps.
6. Determine how, when, and whether these gaps should be addressed for both members and potential members.